Financial/Insurance

It is our mission to provide you with affordable, quality treatment that fits your budget! We offer a variety of payment options. If you have any questions about financing or payment, ask us! We will thoroughly explain your choices and work hard to accommodate your needs.

So that billing and treatment can both progress smoothly and without delay, we have formed the following payment policies:

• You are expected to make your first monthly payment at the contract signing on the day the braces are placed. Automatic payments will begin the month after the braces are placed with Debit/Credit cards or ACH bank draft.
• Automatic payments are required for accounts that are not paid in full at the time the braces are placed. The payment will process on the 5th or the 12th of each month. The payments are processed each month regardless if there is an appointment scheduled in that month. The automatic payments are processed through OrthoBanc. If a payment is declined OrthoBanc will apply a $20.00 charge to your credit/debit card or you bank account. They will attempt to notify you by phone and mail. The payment will rerun 2 weeks after the payment fails. There will be a $25.00 late charge applied to your account in our office on the 16th of the month if the monthly payment is not paid by the 15th of the month. OrthoBanc requires 7 days notice to make any changes to the account. Accounts which become delinquent will be reviewed by the Office Manager and the options for removal of the appliances will be discussed with the Responsible Party.
• Declined payments will result in a $30 NSF fee charged to your account. Declined transactions will be attempted each following day until the funds become available. If unable to process, you will be expected to arrange payment of the monthly amount due. There will be a $25 late charge charged to your account on the sixteenth of the month if the monthly payment is not paid by the fifteenth. Accounts which become delinquent will be reviewed by the Office Manager and the options for removal of the appliances will be discussed with the Responsible Party.
• Returned checks will result in a $30 NSF fee charged to your account. Only cash, money order, or debit/credit card payments will then be accepted. Legal action will be taken, if necessary, to collect NSF checks.
• Discontinuation of Treatment or Transfer Out from our practice will result in an account scale out to reflect fees due for treatment through the last completed appointment. The fee for services rendered will be due upon completion of the last appointment. This fee will cover the actual cost of the appliance(s) as well as professional fees through the last treatment date. This amount could be significantly larger if the relocation takes place during the first 12 months of treatment.
• The balance of your account is due at the time the braces are removed.
• Any cost associated with the collection of your contract will be paid by the Responsible Party.

Insurance

We accept many insurance plans, and are a preferred provider for United Concordia. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Remember that insurance policies vary, and we will review your insurance to determine your orthodontic benefit. Once treatment has started, we will file your claims.

To help us with your insurance filing, please complete the insurance questions on our questionnaire.

Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially Responsible Party is accountable for all charges.